Industry focus on Alistair Morrow

Alistair, tell us about what you do for the RHA

My job on a day-to-day basis is quite varied and covers a lot of tasks that helps keep the Scotland & Northern Ireland office running smoothly.

I help compile a number of reports, and each week I collect data for our Fuel Price Surveys which give our members crucial information about the cost of diesel across the regions. A typical truck does 75,000 miles a year so saving the odd penny per litre here and there can make a massive difference to a firm’s operating costs. I also keep hauliers up to date with new traffic orders and roadworks in Scotland and Northern Ireland which help them plan their routes.

I particularly value speaking to our members and understanding what’s happening in their businesses and how they’re coping during these difficult times. I hope they feel they can approach me for help and advice because not only are they our members, but I consider them as an extended family and friends as there are so many great characters out there – in fact too many to mention.

You have a disability – How does the RHA help you do your job?

I’m registered as blind so I have magnification/speech software (Zoom Text) which helps magnify the whole screen. But the great part is that the speech side of the software reads everything back to you including e-mails, and it can come up with some strange ways of saying things. But I am sure people say that about me as well!

How long have you been with the RHA and what have been the biggest changes?

I’ve been with the RHA for nearly 16 years now and have seen some big changes over that time. Two things have stood out for me. One is the RHA Truck Cartel legal action which is a mass claim for compensation we’re trying to get for hauliers after truck manufacturers were found by the courts to be fixing the prices of HGVs for many years. The other is National Lorry Week campaign where we showcase the logistics industry to encourage people – especially young people – to consider a career in our sector. There are so many roles in our great industry and there’s a place for anyone.

How has lockdown affected you and what you do?

We’ve been working from home during the pandemic which I don’t really mind even if it can be quite isolating at times. But we all keep in daily contact through Teams and phone calls which really helps raises the spirits. Being at home I can concentrate in relative peace and quiet as I have my own small office which doubles as a music and book room, but on the other hand I’m lucky enough that my wife Dianne works from home just now and looks after me much like my colleagues did when I was working in the office at Livingston with cups of tea and a chat.

Anything you’d like to add?

I’ve worked and met with so many great and nice people during my time with the RHA and hope to be here for a long time yet. Special mention must go to my colleagues in the Scotland & Northern Ireland team who make every day a joy to be at work. I’ve never stopped learning – making this one of the best jobs to have.